Shipping & Payment
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Please make sure that the shipping address is correct as we're unable to redirect orders once they are on their way to you
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Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum
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Our delivery time starts from the moment an order is accepted and includes a 48 hour period where your items will be processed and dispatched by our studio. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched
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We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers
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All of our items are in US dollar
Free Shipping
How to return or exchange?
Do you ship internationally?
Yes! We accept order from international shipping.
From time to time, We runs free shipping promotions. To be notified by email, simply sign up to THE LAYERS style news. Please note that free shipping promotions will be applied to your order on the payment page.
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Exchange only. No Refund.
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Making a return or exchange is easy. Please email us to thelayers.official@gmail.com , and send your item(s) back to us within 7 days of receiving your order.
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Items should be returned in their original packaging to ensure they are adequately protected in transit. Gift boxes should also be protected as they are considered part of the product, and your return may not be accepted if the box is damaged.
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Items should be returned new, unused, and with all THE LAYERS garment tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.
Where provided, belts and any designer packaging such as authenticity cards, dust bags and leather tags should be included with your return.
Please email thelayers.official@gmail.com if any of your purchases have been delivered without THE LAYERS tags.
Colors
We have made every effort to display as accurately as possible the colors of our products that appear on THE LAYERS. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate.